Last updated: March 10, 2026
Help Centre

Frequently Asked Questions

Everything you need to know about ERPDrive. Can not find what you are looking for? Contact our team and we will be happy to help.

General

About ERPDrive

ERPDrive is a cloud-based ERP (Enterprise Resource Planning) software built specifically for Indian auto parts and component manufacturers. It covers the entire factory workflow including production planning, bill of materials (BOM) management, inventory control, quality inspection, purchase management, sales and CRM, GST invoicing, job work tracking, and real-time analytics dashboards.

Unlike generic ERPs that require months of customization, ERPDrive is pre-configured for manufacturing workflows so you can go live in under two weeks. It runs in the cloud, so there is no hardware to buy, no servers to maintain, and no IT team required.

ERPDrive is designed for small and medium Indian manufacturers, particularly those in the auto parts and automotive component industry. This includes:

  • CNC machining units producing precision components
  • Forging and casting shops
  • Assembly operations for automotive sub-systems
  • Precision component manufacturers
  • OEM, Tier-1, and Tier-2 suppliers
  • Rubber and plastic component manufacturers

If you currently run your factory on Tally, spreadsheets, or WhatsApp groups and feel you have outgrown those tools, ERPDrive is built for you.

Generic ERPs like SAP, Oracle, or even ERPNext are designed to serve every industry from retail to healthcare to manufacturing. They require months of customization, expensive consultants, and often a dedicated IT team to maintain.

ERPDrive is purpose-built for Indian manufacturing. It comes pre-configured with:

  • Multi-level BOM structures for assemblies and sub-assemblies
  • Production planning with capacity-based scheduling
  • IATF 16949 quality traceability
  • Job work challan management under GST
  • Auto parts-specific HSN codes (8708, 8413, 8421, 8482, etc.)
  • WhatsApp-based support in Hindi and English

No customization needed. You get manufacturing-ready software on day one at a fraction of the cost of enterprise ERPs.

Yes. ERPDrive supports Hindi as well as English. The interface can be switched between languages based on user preference. Our support team communicates fluently in both Hindi and English. We are also working on adding support for additional regional languages including Gujarati and Tamil based on customer demand from those regions.

Yes. ERPDrive is a cloud-based application that works on any device with a modern web browser including Chrome, Safari, Firefox, and Edge. The interface is fully responsive and optimized for mobile phones and tablets.

Your production team can log production updates from the shop floor on their phones. Your sales team can check order status and send quotations while traveling. Factory owners can review dashboards and approve purchase orders from anywhere with an internet connection.

Features

Product Capabilities

Yes. ERPDrive supports unlimited multi-level BOM (Bill of Materials) management. You can define finished goods with assemblies, sub-assemblies, and raw materials across as many levels as needed. Each BOM level supports alternate materials, scrap percentages, and process routing.

When you create a production order, the system automatically explodes the BOM to calculate total material requirements across all levels and generates purchase requisitions for shortages. BOM revisions are version-controlled with full change history, so you can compare versions and track every modification.

Absolutely. ERPDrive provides real-time shop floor tracking through:

  • Digital job cards for each production operation
  • Machine-level production logging with start and stop times
  • Operator-wise output recording and efficiency tracking
  • Real-time production dashboard showing active machines, idle machines, and bottlenecks
  • Scrap and rejection recording with reason codes

Your production team can update job status directly from tablets or phones on the factory floor. Managers get a live view of production progress against daily and weekly targets.

Yes. ERPDrive generates fully GST-compliant invoices with automatic tax calculation based on HSN codes and customer location (CGST+SGST for intra-state sales, IGST for inter-state sales). The system comes pre-loaded with auto parts industry HSN codes including 8708 (motor vehicle parts), 8413 (pumps), 8421 (filters), 8482 (bearings), and many more.

ERPDrive also handles e-way bill generation directly from dispatch notes, delivery challans, credit and debit notes, job work challans under GST rules with proper input tax credit tracking, and produces GSTR-1 and GSTR-3B ready reports for easy monthly filing.

Yes. ERPDrive supports multi-warehouse inventory management. You can track raw materials, work-in-progress (WIP), and finished goods across multiple storage locations, factory floors, and warehouses. Stock transfers between locations are tracked with full audit trails, and each location has independent stock levels with consolidated views available at any time.

Yes. ERPDrive has a dedicated job work tracking module that handles both inward and outward job work. Key capabilities include:

  • Job work challan creation and tracking
  • Material dispatch to subcontractors with quantity tracking
  • Received quantity recording with quality inspection on receipt
  • GST compliance for job work transactions
  • Pending job work aging reports across all subcontractors
  • Subcontractor performance tracking and rating

The system sends automated follow-up reminders for overdue job work and flags subcontractors with consistently poor delivery or quality performance.

Getting Started

Getting Started & Trial

Yes. ERPDrive offers a free trial with full access to all features. No credit card is required to start. This gives you enough time to set up your item master, create BOMs, and run through a production cycle to see how ERPDrive fits your workflow. Contact us to get started.

We offer flexible options tailored to your factory's size and requirements. Book a free demo and our team will recommend the best plan for your operations and provide a detailed quote.

Implementation

Getting Started

Most manufacturers go live with ERPDrive within 5 to 14 working days depending on the complexity of their operations and the volume of data to be migrated. Since ERPDrive is pre-configured for manufacturing workflows, there is no need for months of customization.

The typical implementation timeline includes:

  • Day 1-2: Account setup, master data configuration, user creation
  • Day 3-5: Data migration (items, BOMs, customers, vendors, opening balances)
  • Day 6-8: User training by department (production, purchase, quality, sales)
  • Day 9-10: Parallel run and testing
  • Day 11-14: Go-live with support

Our implementation team guides you through every step.

Yes. Every ERPDrive subscription includes free training for your team. Training is conducted through video calls and screen-sharing sessions. We provide role-based training so your production team, purchase team, quality team, and management each learn the modules relevant to their daily work.

Training sessions are typically 60 to 90 minutes each and are scheduled at times convenient for your team. We also provide recorded training videos and documentation that your team can reference anytime. Enterprise customers additionally receive on-site training at their factory location.

Yes. ERPDrive supports data import from Tally, Excel spreadsheets, and other ERP systems. Our implementation team helps you migrate:

  • Item master (raw materials, finished goods, bought-out components)
  • Bill of Materials (BOM) data
  • Customer and vendor records
  • Opening inventory balances
  • Outstanding purchase orders and sales orders
  • Historical transaction data (optional)

We provide standardized import templates and validate all data before going live to ensure accuracy. The migration process is included at no extra charge for all plans.

On-site support is available for select customers. This includes on-site implementation assistance, hands-on training at your factory, and periodic health check visits to ensure the system is being used optimally.

Support is provided remotely via WhatsApp, email, and video calls. Our remote support is highly effective — most issues are resolved within 2 hours. We also have local support partners in major manufacturing hubs including Pune, Chennai, Delhi NCR, Rajkot, Aurangabad, and Coimbatore.

ERPDrive is designed to work out of the box for most Indian manufacturers without customization. The system already supports the workflows that auto parts manufacturers use daily, so most customers do not need any custom development.

However, if you have unique workflow requirements, our team can evaluate and build custom features. Common customizations include custom report formats, specific approval workflows, integration with existing systems (accounting software, SCADA, IoT sensors), and customer-specific document templates. Contact our team to discuss your specific needs and get a timeline estimate.

Security

Security & Support

Yes. ERPDrive takes data security very seriously. All data is encrypted in transit using SSL/TLS and at rest using AES-256 encryption. We use enterprise-grade cloud infrastructure with multiple layers of security including network firewalls, intrusion detection systems, and regular third-party security audits.

Access is controlled through role-based permissions, so each user only sees the data and modules relevant to their role. All user actions are logged in a complete audit trail for accountability. We also perform automated daily backups with point-in-time recovery capability, so your data is always protected against accidental loss.

ERPDrive data is hosted on enterprise-grade cloud servers located in India. This ensures compliance with Indian data residency requirements and provides low-latency access for users across the country. Our infrastructure includes redundant servers in multiple availability zones, automatic failover mechanisms, and regular backups to geographically separate locations within India.

We do not store any customer data outside of India. This is important for manufacturers who need to comply with industry-specific data localization requirements.

ERPDrive offers multiple support channels to ensure you always have help when you need it:

  • Email support with fast response times
  • WhatsApp-based support for quick questions and troubleshooting
  • Phone support and scheduled check-in calls
  • Dedicated account managers for larger teams
  • On-site support visits available at your factory

All customers get access to our comprehensive help centre with step-by-step guides, video walkthroughs, and best practice documentation for each module.

ERPDrive is a web-based application that works on any device with a modern browser, including Android and iOS phones and tablets. The interface is fully responsive and optimized for mobile use. You can access all features including production tracking, inventory management, approvals, and reporting from your phone's browser.

Many of our customers add ERPDrive as a shortcut to their phone's home screen for instant one-tap access. A dedicated native mobile app with offline capabilities and push notifications is on our product roadmap and is expected to launch later this year.

ERPDrive maintains a 99.9% uptime SLA (Service Level Agreement). This means less than 8.8 hours of total downtime per year. Our infrastructure is designed with redundancy and automatic failover across multiple availability zones to minimize disruption.

Planned maintenance windows are scheduled during non-business hours (typically between 1:00 AM and 5:00 AM IST on weekends) and are communicated at least 48 hours in advance. In the rare event of an unplanned outage, our status page provides real-time updates and our support team proactively communicates with all affected customers via email and WhatsApp.

Still Have Questions?

Our team is happy to help. Reach out via WhatsApp for a quick response or send us an email with your detailed query.

Want to See a Demo?

The best way to understand ERPDrive is to see it in action. Book a free 30-minute demo personalized for your manufacturing process.

Ready to Modernize Your Factory?

Join 500+ Indian manufacturers who have switched to ERPDrive. Book a personalized demo today and see ERPDrive in action.