Last updated: March 10, 2026
Dispatch & Logistics

From Sales Order to Customer Doorstep — Track Every Dispatch

Create dispatches from sales orders, track vehicle and transporter details, manage LR numbers and e-way bills, and monitor delivery status from ready to delivered.

The Problem

Dispatch Blind Spots That Cost You Customers

These logistics problems are causing delayed deliveries, compliance issues, and unhappy customers.

No Dispatch Tracking

Goods leave the factory and nobody knows the status. The sales team cannot tell customers when their order was shipped, which vehicle is carrying it, or when it will arrive. Dispatch information lives in the transporter's phone or a paper register at the gate, not in any system the office team can access.

Manual LR & E-Way Bill Management

LR numbers are scribbled on challan copies. E-way bill numbers are stored in a separate Excel file or WhatsApp message. When you need to trace a shipment or respond to a GST audit, finding the right LR or e-way bill number becomes a paper chase that wastes hours and risks compliance penalties.

Gate Inward Chaos

Incoming goods are not recorded properly at the factory gate. Vehicle details, challan numbers, and received quantities are noted in a paper register. By the time the stores team creates a GRN, the actual received quantities do not match the PO, and nobody knows whether the shortfall happened during transit or was a supplier issue.

The Solution

How ERPDrive Streamlines Your Dispatch & Logistics

Complete visibility over outgoing dispatches and incoming goods, from factory gate to customer doorstep.

Dispatch Creation from Sales Orders

Create dispatch entries directly from approved sales orders. Pick items and quantities to ship, and the system tracks dispatched vs pending quantities automatically. Partial dispatches are supported, so you can ship what is ready without waiting for the full order.

Vehicle, Driver & Transporter Tracking

Record vehicle number, driver name, driver contact, and transporter details for every dispatch. The sales team and accounts team can instantly look up which vehicle is carrying a particular shipment and contact the driver or transporter directly from the system.

LR Number & E-Way Bill Integration

Store LR (Lorry Receipt) numbers and e-way bill numbers against each dispatch record. Track e-way bill validity dates to ensure compliance. All transport documentation is linked to the dispatch, making audits and shipment tracing effortless.

Gate Inward & GRN Workflow

Record every incoming goods entry at the factory gate with vehicle details, supplier info, and challan numbers. Gate inward entries are matched against purchase orders and converted into GRNs after quantity verification. No more paper registers and lost challan copies.

See Dispatch & Logistics in Action

A real-time view of your dispatch pipeline, from ready-to-ship orders to delivered consignments.

app.erpdrive.in/dispatch/dashboard
Dispatch & Logistics
Live
JM
Active Dispatches
15
↑ 4 new today
Ready to Ship
8
↓ 3 awaiting pickup
In Transit
5
↑ On schedule
Delivered Today
12
↑ All confirmed
Dispatch Orders 8 Ready
Dispatch #SO RefCustomerVehicle No.LR No.Status
DSP-1045SO-2078Bajaj Auto LtdMH-12-AB-3456LR-90234Delivered
DSP-1046SO-2081Tata MotorsMH-04-CD-7890LR-90235Dispatched
DSP-1047SO-2083Mahindra & MahindraGJ-01-EF-1234Ready
DSP-1048SO-2085Ashok LeylandDraft
DSP-1045 Delivery confirmed by Bajaj Auto Ltd

Key Dispatch & Logistics Capabilities

End-to-end dispatch and inward goods management built for the way Indian manufacturers ship and receive materials.

Dispatch Creation from Sales Orders

Create dispatch entries directly from approved sales orders with item picking. Select items and quantities to ship, and the system automatically tracks dispatched vs pending quantities. Support for partial dispatches and multiple dispatches against a single sales order.

Status Workflow — Draft → Ready → Dispatched → Delivered

Every dispatch follows a structured status workflow. Draft for newly created dispatches, Ready when packed and awaiting pickup, Dispatched when handed to the transporter, and Delivered when the customer confirms receipt. Each transition is timestamped for complete audit trail.

Vehicle & Driver Assignment

Assign vehicle number, driver name, and driver contact number to every dispatch. Maintain a vehicle master for frequently used trucks and tempos. The sales and accounts team can look up transport details for any shipment instantly.

Transporter & LR Number Tracking

Record transporter name, LR (Lorry Receipt) number, and freight details against each dispatch. Maintain a transporter master with contact and billing details. Trace any shipment using the LR number when customers or the accounts team need shipment status.

E-Way Bill Number Management

Store e-way bill numbers and validity dates against each dispatch record. Ensure every outgoing shipment has the required GST transport documentation. Get alerts before e-way bill expiry to avoid compliance issues during inter-state transport.

Gate Inward Recording

Record every incoming goods entry at the factory gate. Capture vehicle details, supplier name, challan number, and approximate item quantities. Gate inward entries serve as the first checkpoint before formal GRN creation by the stores team.

GRN with PO Matching

Convert gate inward entries into Goods Receipt Notes matched against purchase orders. The system checks received quantities against ordered quantities, flags over-delivery or short-delivery, and routes materials to QC hold for incoming inspection before inventory update.

Dispatch Address & Remarks Management

Manage multiple delivery addresses per customer for dispatches to different plant locations. Add dispatch remarks, special handling instructions, and packaging notes. Print dispatch notes and delivery challans with all relevant shipment details.

Works Seamlessly With

Dispatch and logistics connects your sales pipeline to inventory and invoicing. These modules integrate directly with dispatch management.

Frequently Asked Questions

Common questions about ERPDrive's dispatch and logistics module.

Yes. ERPDrive allows you to create dispatch entries directly from approved sales orders. You can pick items from the sales order, specify quantities to dispatch, assign vehicle and transporter details, and generate the dispatch note. The sales order automatically tracks dispatched vs pending quantities so you always know what is left to ship. Partial dispatches are fully supported for orders that ship in multiple consignments.

Every dispatch in ERPDrive follows a structured status workflow: Draft (dispatch created but not finalized), Ready (items packed and ready for transporter pickup), Dispatched (goods handed over to transporter with LR number and vehicle details recorded), and Delivered (customer has confirmed receipt of goods). Each status change is timestamped and logged with the user who made the change, giving you a complete audit trail for every shipment.

Yes. ERPDrive lets you record e-way bill numbers against each dispatch along with validity dates and vehicle details. This ensures every dispatch leaving your factory has the required GST compliance documentation linked to it. The system alerts you before e-way bill expiry so you can extend validity or update vehicle details for long-distance shipments crossing state borders.

Gate inward in ERPDrive records every incoming goods entry at your factory gate. When a vehicle arrives with materials, the gate security or stores team creates a gate inward entry with vehicle details, supplier information, challan number, and item quantities. This entry is then matched against the corresponding purchase order and converted into a GRN (Goods Receipt Note) after quantity verification and quality inspection. This two-step process ensures nothing enters inventory without proper documentation and checks.

Take the Next Step

📊
Case Studies
See how manufacturers achieved 32% cost savings
💰
Pricing Plans
Starting at ₹15,000/month — all modules included
📈
ROI Calculator
Calculate your projected savings in 90 days
🚀
5-Day Go Live
See our implementation timeline — no long waits

Ready to Streamline Your Dispatch & Logistics?

See how ERPDrive can bring complete visibility to every shipment leaving and entering your factory, from sales order to delivery confirmation.

Get a Personalized Walkthrough